When you book an appointment, we collect and process personal data (for example your name, email address, phone number and any further details you choose to provide) in order to handle your request and hold the appointment. Processing is carried out under Article 6(1)(b) GDPR for the performance of pre-contractual measures or of a contract. Your data is used solely to organize and conduct the appointment. It is not passed on to third parties without your consent unless we are required to do so by law. We store it only for as long as is necessary to handle your request or to meet statutory retention obligations. For further information on how we process your personal data and on your rights (access, rectification, erasure, restriction of processing, objection), please see our privacy policy.